BUS211 – Baldrige Principles and Introduction to Quality
Unit 4 Assignment: Treating Internal and External Customers
Points: 100
Overview:
In this assignment, you will write a minimum two-page paper that explains the treatment of internal and external stakeholders
Instructions:
In your paper, you will address the following points:
Which (internal or external stakeholders), if either, is more important?
Why do you feel this to be true?
Research and describe one organization that does a great job treating internal
stakeholders.
Research and describe one organization that does a great job treating external
stakeholders. a great job treating iexternal stakeholders
Requirements:
Length: a minimum of pages two, not including title or reference pages
Must use a minimum of two resources
The final product will be a paper that is double-spaced, APA formatted pages.
Be sure to read the criteria by which your work will be evaluated before you write
and again after you write.
Evaluation Rubric for Unit 4 Assignment
