Which type of change did you attempt? How was the change received by those likely to be affected? What was the most frustrating part of the process?

Words: 235
Pages: 1
Subject: Business

This is a group project, needs to be done ASAP
My part is question number 4
How would you rate the success of the change?
We can talk in general of the change and transformation to an online system
Below is the introduction:
The virtual lab activity revolves around the change implementer in the Community Development Authority (CDA) located in Dubai. The authority is responsible for developing a framework for social development by providing human rights and social services in the emirate for the determined ones, senior citizens, minors, families, children, and youth (Community Development Authority, 2016). The services requests were based on papers by visiting the center and applying for it. The CDA has shifted all the services based on paper to electronic services through its official website, which represents the changing scenario in the authority. Wherefore, the intention of the group members is to relate the theories of change management into the practice of shifting to electronic services in CDA. The group members had several virtual sessions to discuss the case of CDA and all the members contributed to the responses of the change implementer’s questions.

1. Which type of change did you attempt?
2. How was the change received by those likely to be affected?
3. What was the most frustrating part of the process?
4. How would you rate the success of the change?
5. What would you do differently if you had your time over again?