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Write a technical report (1,500 words ±10%) that analyses the current performance of the process, conducts justifiable experiments and makes a clear and justified recommendations for the company.

Operations Management 2021-22
1
Coursework 2 (individual report & simulation model) Read the case study description below. Develop and run Arena simulation model for the current system.

Analyse the results and then modify the system to identify optimal level of resources required. Note that you are only allowed to modify capacity.

Write a technical report (1,500 words ±10%) that analyses the current performance of the process, conducts justifiable experiments and makes a clear and justified recommendations for the company.

You must also submit your Arena model (.doe file) through a drop-box via UniHub by the same deadline). Name both of your files using your student number only (this is so that your Arena model and Report can be combined when marking).

Assignment will be blind marked so don’t include your name in the report. Late submissions or submissions through other methods will not be accepted. Your report should include the following:

1. Introduction with a brief discussion on the suitability of computer simulation and Arena software to address the case study problem. Justify. (10 marks)

2. Analysis of the current system performance (you need to analyse not just report the results). (20 marks)

3. Experiments with the capacity of the system. Each experiment need to be clearly justified and results analysed to understand the impact of the proposed change and the performance of the new system. Only make one change to system at time. (40 marks)

4. Recommendation and discussion on the implications of the recommendation. (10 marks) **