Required Readings
Week 9 Lecture: Building an Agile Business View PDF Click for more options
Kotter: Chapter 10: Anchoring New Approaches in the Culture
Evans and Lindsay: Chapter 14: Building and Sustaining Quality and Performance Excellence (pp. 687-683)
Groysberg et al., The Leader’s Guide to Corporate Culture (link below)
Clayton, An Agile Approach to Change Management (link below)
In Chapter 10 of Leading Change, Kotter explains that he now believes cultural changes must take place after a major change initiative to support the changes that have been made.
Do you agree or disagree with Kotter’s current view? Explain.
Share an example from your own professional life where you have seen cultural norms support or impede progress.
What actions must operations leaders take to foster a culture that sustains changes that have been made?
Include examples from this week’s materials, as well as your own experiences, to support your responses.
