1. Rockwater Insurance
a. Examine and evaluate the current situation at Rockwater Insurance. What are the specific issues contributing to the situation?
b. What is the root cause of Russell Campbell’s poor performance?
c. Do you believe that Justin bell can become a better manager? If so, how should he go about it?
d. Do you believe Russell can become a better employee? If so, what can Justin do to help?
e. Identify the decision criteria that Justin should use to make his decision. What potential courses of action might he consider?
f. As Justin, what is your best plan of action? Provide details. Be prepared to support this plan and justify it based on your analysis.