Description
You are a senior adviser to Mayor Williams. The Mayor believes that line managers in agencies such as the DMV and Consumer & Regulatory Affairs could make even better use of performance measures to enhance the quality of DC public services and improve life in the city. Write a memo in which you give the Mayor advice on how his Administration can improve the design and/or implementation of DC’s performance management system. Be specific in indicating what you like (or don’t like) about how agency managers have used performance measures thus far.
two written decision memo assignments.
