Discuss how managers can improve intergroup relations and performance. Provide examples from your own experience to defend your arguments.

Business Management

Instructions

This week you learned about group relations and understanding work teams. Pick one of the topics below and address the questions listed in a three to five-page paper in APA format.

Focusing on group relations:

1. What are the various types of groups often found in work situations?
2. Discuss the role of workgroup norms in the work situation.
3. Consider how groups influence conformity and deviance in work situations.
4. Why is knowledge of role relationships important for managers?
5. What determines group cohesiveness, and what impact does it have on group behavior?
6. Discuss how managers can improve intergroup relations and performance. Provide examples from your own experience to defend your arguments.

Focusing on work teams:

1. What are the key differences between a team and a working group?
2. At what stage of team development does the team finally start to see results?
3. What are some strategies to make conflict more productive?
4. Why are diverse teams better at decision-making and problem-solving?
5. What are the key sources of cultural intelligence?
6. Discuss how managers can use cultural intelligence in the workplace.
In your three to five-page paper (not including title page or reference listing), you are required to have a minimum of three relevant sources from the UMGC Online Library for support (other than the textbook). Keep in mind that whenever you use an idea from an outside source you must include a properly formatted APA Version 7 citation. You also need to have a properly formatted reference listing on the last page of the paper (reference listings go on their own page.)
Please review the grading rubric for the assignment as well as the late work policy, as this assignment is due on Tuesday. If you submit after Tuesday, your paper will be subject to the late work penalty.